1. Charter commercial
The commercial letter serves as a means of communication two companies commercial or a company with a particular
or vice versa. Its content is usually formal, official and / or confidential.
The business is very wide, so there are several types of business cards. The most important are: sales, claim, tenders, request information and advertising. Unlike
personal letters, business letters have a more rigid framework and a more objective, and should always be typed.
The commercial letter serves as a means of communication two companies commercial or a company with a particular
or vice versa. Its content is usually formal, official and / or confidential.
The business is very wide, so there are several types of business cards. The most important are: sales, claim, tenders, request information and advertising. Unlike
personal letters, business letters have a more rigid framework and a more objective, and should always be typed.
Structure:
A business letter consists of three parts: the header, the body of the letter and closing.
the heading The heading covers the top of letter. Always contains letterhead, place and date, address of the recipient, and greeting. In general also indicates the subject of the letter, so the recipient knows directly what it is.
body The body of the letter is the most important. It consists of three parts: an introduction , a core and a conclusion.
• The introduction usually refers to previous correspondence, thank the recipient and / or indicate the reason for writing.
• At the heart develops the main idea of \u200b\u200bthe letter. It is important to write the kernel with objectivity and clarity, especially in the case of a claim.
• It ends with a conclusion that serves as a summary of the letter and / or encouragement.
Closing The closing of the letter is the end of it. Always contains farewell, signature, name and annexes
Where is the number of these. It is also possible to add a postscript or indicate if copies are sent to other people.
In the letter, all the elements start to the left of the page. This "block style" is the general way of writing a letter. Given the
objectives of business letters, the recipient is usually treated with courtesy. treatments respect for the greeting is "distinguished, (s) Mr (s) ' or 'distinguished (s) lady (s). " Another way a little more personal is 'Dear Sir' and the varieties concerned. In the body of the letter, the author addresses the recipient always 'you' or 'you'.
to indicate whether to send copies to other people using the term 'Cc' followed by the name of another recipient. If the letter is signed on behalf of the sender, the signature is preceded by the abbreviation 'PO' (in order) or 'PA' (for authorization), indicating that the person signing the letter has the authorization of the person responsible.
Example: Santiago, June 14, 2003
Manuel Montt 367
In attention of Mr. H. SANTIAGO DE CHILE
Riveros
Subject: Invitation to Chat
Distinguished Customer :
I contact you to tell him about the lecture to be held on June 21, 2003, at 15 hs. in our auditorium, which will provide the renowned author of several books on Management, Mr. Tom Peters.La talk will consist of the following topics: the "listening", "Listening is not hearing," what is heard? " and "listening = more productivity ."
This invitation is only for our most exclusive customers is why, look forward to your presence. Yours Sincerely
Pamela A. Ritchie
Manager General
2. The report
The report serves to answer a request, which generally requires some research and meeting data to inform someone on the results of it.
To write a document of this type can respond to the following schedule of questions:
1. What exactly is research?
2. Why?
3. By what method ?
4. What are the results?
5. What are the conclusions?
the heading The heading covers the top of letter. Always contains letterhead, place and date, address of the recipient, and greeting. In general also indicates the subject of the letter, so the recipient knows directly what it is.
body The body of the letter is the most important. It consists of three parts: an introduction , a core and a conclusion.
• The introduction usually refers to previous correspondence, thank the recipient and / or indicate the reason for writing.
• At the heart develops the main idea of \u200b\u200bthe letter. It is important to write the kernel with objectivity and clarity, especially in the case of a claim.
• It ends with a conclusion that serves as a summary of the letter and / or encouragement.
Closing The closing of the letter is the end of it. Always contains farewell, signature, name and annexes
Where is the number of these. It is also possible to add a postscript or indicate if copies are sent to other people.
In the letter, all the elements start to the left of the page. This "block style" is the general way of writing a letter. Given the
objectives of business letters, the recipient is usually treated with courtesy. treatments respect for the greeting is "distinguished, (s) Mr (s) ' or 'distinguished (s) lady (s). " Another way a little more personal is 'Dear Sir' and the varieties concerned. In the body of the letter, the author addresses the recipient always 'you' or 'you'.
to indicate whether to send copies to other people using the term 'Cc' followed by the name of another recipient. If the letter is signed on behalf of the sender, the signature is preceded by the abbreviation 'PO' (in order) or 'PA' (for authorization), indicating that the person signing the letter has the authorization of the person responsible.
Example: Santiago, June 14, 2003
Manuel Montt 367
In attention of Mr. H. SANTIAGO DE CHILE
Riveros
Subject: Invitation to Chat
Distinguished Customer :
I contact you to tell him about the lecture to be held on June 21, 2003, at 15 hs. in our auditorium, which will provide the renowned author of several books on Management, Mr. Tom Peters.La talk will consist of the following topics: the "listening", "Listening is not hearing," what is heard? " and "listening = more productivity ."
This invitation is only for our most exclusive customers is why, look forward to your presence. Yours Sincerely
Pamela A. Ritchie
Manager General
2. The report
The report serves to answer a request, which generally requires some research and meeting data to inform someone on the results of it.
To write a document of this type can respond to the following schedule of questions:
1. What exactly is research?
2. Why?
3. By what method ?
4. What are the results?
5. What are the conclusions?
of these resulted in a basic structure set for a report of research :
1.Introduction (including the definition of the object research) the problem 2.Descripción
working 3.Manera 4.Economic
5.Conclusions
The reports, generally and particularly in companies are confidential. They formal character, objective and clear, so that the reader can understand, especially if reports of a technical nature. If
also includes appendices, they should go to the end of the report, except when they illustrate what is being said, for example, a table of statistics .
Example:
1.Introduction (including the definition of the object research) the problem 2.Descripción
working 3.Manera 4.Economic
5.Conclusions
The reports, generally and particularly in companies are confidential. They formal character, objective and clear, so that the reader can understand, especially if reports of a technical nature. If
also includes appendices, they should go to the end of the report, except when they illustrate what is being said, for example, a table of statistics .
Example:
Introduction: This report attempts to prove that listening is not equal to hear, because the former is a biological phenomenon and the second belongs to domain the language , being a major factor interpretation.
Problem Description: If you look carefully
communication , we realize that it rests primarily not talking but listening, this is the fundamental factor language . Effective speaking is only achieved when followed of effective listening. Therefore, listening is what drives all process of communication . When we listen, we create a world of interpretation, listening is to hear more play.
Working way:
Hearing is a biological phenomenon is associated with the ability to distinguish sounds in our interactions with a medium (which may be another person). Hearing is the biological ability to have some living species to be triggered by environmental disturbances such as generating the domain sensory called sound . Certain environmental disturbances
generate in some organisms, which we call the phenomenon of hearing. The bodies belong to the same species share the same structure biological are triggered, usually in a similar manner by the same disturbance.
Listening is a totally different phenomenon. No hearing if there is an interpretative activity involved, even when there is no sound. For example, "hear" gestures, body postures far as we are able to attribute a meaning. Also film dumb when we hear no sounds.
Result: effective listening has come to be the highest priority, from our life personal up in business , for example, Tom Peters emphasizes that one of the main reasons for the poor performance of American managment is the fact that the administrator not listen to their employees, or their customers , or what is happening in the market .
The act of listening is based on open-mindedness, to accept that others are different from us. The respect each other is essential to listen.
Conclusion: Listening has become a matter of vital importance to ensure not only communication effective and successful staff, but the living itself.
Problem Description: If you look carefully
communication , we realize that it rests primarily not talking but listening, this is the fundamental factor language . Effective speaking is only achieved when followed of effective listening. Therefore, listening is what drives all process of communication . When we listen, we create a world of interpretation, listening is to hear more play.
Working way:
Hearing is a biological phenomenon is associated with the ability to distinguish sounds in our interactions with a medium (which may be another person). Hearing is the biological ability to have some living species to be triggered by environmental disturbances such as generating the domain sensory called sound . Certain environmental disturbances
generate in some organisms, which we call the phenomenon of hearing. The bodies belong to the same species share the same structure biological are triggered, usually in a similar manner by the same disturbance.
Listening is a totally different phenomenon. No hearing if there is an interpretative activity involved, even when there is no sound. For example, "hear" gestures, body postures far as we are able to attribute a meaning. Also film dumb when we hear no sounds.
Result: effective listening has come to be the highest priority, from our life personal up in business , for example, Tom Peters emphasizes that one of the main reasons for the poor performance of American managment is the fact that the administrator not listen to their employees, or their customers , or what is happening in the market .
The act of listening is based on open-mindedness, to accept that others are different from us. The respect each other is essential to listen.
Conclusion: Listening has become a matter of vital importance to ensure not only communication effective and successful staff, but the living itself.
3. Minutes
A report is a document that settle the agreements reached at a meeting and, in summary, the discussions occurred in the same. Usually written directly into a book called " Book of records." The requirements that are required to write reports are regulated by the Commercial Code and the statutes of company or association.
A record consists of:
* header or title, and name of the company or association
* location, date, time of start and completion
* Attendee List *
ordered summary of discussions made
* approval and signature of President
* signature of the Secretary
Example:
A report is a document that settle the agreements reached at a meeting and, in summary, the discussions occurred in the same. Usually written directly into a book called " Book of records." The requirements that are required to write reports are regulated by the Commercial Code and the statutes of company or association.
A record consists of:
* header or title, and name of the company or association
* location, date, time of start and completion
* Attendee List *
ordered summary of discussions made
* approval and signature of President
* signature of the Secretary
Example:
Minutes of the meeting of the executive committee of the Club of Debate :
Assistants: Ms. D. Pamela Ritchie, Mr. President
Mr. Carlos Diez
Mr Pedro Benítez
Mr. Enrique Parra
Mr Julio Aguirre
Mr Daniel Echeverría
Roberto Castro, secretary
Date: June 15, 2003
Start Time: 16 pm.
End Time: 17.30 hs.
Location: Comuna Providencia, Santiago de Chile
Development Meeting:
opens the session with the following agenda:
1.Discusión about the difference between listening and hearing.
2.Discusión about listening and its relationship with business .
Assistants: Ms. D. Pamela Ritchie, Mr. President
Mr. Carlos Diez
Mr Pedro Benítez
Mr. Enrique Parra
Mr Julio Aguirre
Mr Daniel Echeverría
Roberto Castro, secretary
Date: June 15, 2003
Start Time: 16 pm.
End Time: 17.30 hs.
Location: Comuna Providencia, Santiago de Chile
Development Meeting:
opens the session with the following agenda:
1.Discusión about the difference between listening and hearing.
2.Discusión about listening and its relationship with business .
1.Se opens the discussion on the first point: Mr. D. 2.The
Pedro Benítez explains the biological difference between listening and hearing. 3.The
D. Enrique Parra shows according to Mr. Benitez.
4.Sometido to vote, you decide:
a.Encargar discussed the publication of Mr. Echeverría
The sr. D. Carlos Diez calls stating on the record voting against the discussion, based on the following reason: Listening and hearing are looking therefore sees no reason for such discussion. 3.Se
open discussion of the second point. 4.Por
was unanimously decided to defer the discussion of this item until the next meeting will be June 22, 2003.
The President The Secretary
signature approval and signature
Pedro Benítez explains the biological difference between listening and hearing. 3.The
D. Enrique Parra shows according to Mr. Benitez.
4.Sometido to vote, you decide:
a.Encargar discussed the publication of Mr. Echeverría
The sr. D. Carlos Diez calls stating on the record voting against the discussion, based on the following reason: Listening and hearing are looking therefore sees no reason for such discussion. 3.Se
open discussion of the second point. 4.Por
was unanimously decided to defer the discussion of this item until the next meeting will be June 22, 2003.
The President The Secretary
signature approval and signature
4.
memorandum is written that is used to exchange information between different departments within a company , in order to publicize a recommendation, indication, education, provision etc. Usually this kind of writing contains the following parts: the name of the person to whom it is addressed, the sender's name, date, subject, text and the sender's signature. His writing should be brief, clear and precise, even though such communication is not customary to use the bounce, there are times to be used to give a personal touch and courteous to the message.
Some companies send to print their memorandum formats according to your needs, with a special heading, usually organized as follows:
memorandum is written that is used to exchange information between different departments within a company , in order to publicize a recommendation, indication, education, provision etc. Usually this kind of writing contains the following parts: the name of the person to whom it is addressed, the sender's name, date, subject, text and the sender's signature. His writing should be brief, clear and precise, even though such communication is not customary to use the bounce, there are times to be used to give a personal touch and courteous to the message.
Some companies send to print their memorandum formats according to your needs, with a special heading, usually organized as follows:
MEMORANDUM TO:
DE:
DATE:
SUBJECT:
Example:
Example:
Ritchie SRL
Memorandum
Memorandum
To: Head of RR . HH. Enrique Gonzalez
From: GG
Pamela Ritchie Date: June 15, 2003
Subject: Listen to employees
The famous guru Management, Tom Peters, emphasized that one of the main reasons for the poor performance of American managment is the fact that the manager does not listen to their employees.
therefore recommend to you. hear all suggestions and proposals of our employees for better performance of our company .
Greetings to you. Sincerely Pamela Ritchie
Manager General
From: GG
Pamela Ritchie Date: June 15, 2003
Subject: Listen to employees
The famous guru Management, Tom Peters, emphasized that one of the main reasons for the poor performance of American managment is the fact that the manager does not listen to their employees.
therefore recommend to you. hear all suggestions and proposals of our employees for better performance of our company .
Greetings to you. Sincerely Pamela Ritchie
Manager General
5. Circular
Circular letters have the task of communicating news of interest current exposing at the same time , the causes of them. The circulars are usually written in large quantity and in print. With this type of card may advertise the constitution, amendment or dissolution of a company, change of address, the travelers visit, the change in prices , etc. Normally, the circular does not answer, but can have it for reasons of courtesy or wants to start a business operation.
The format can take several forms, one of them is the following
-letterhead: top of the document, which mentions the name of company or institution.
-Circular N °: is placed below the letterhead, indicates the number assigned administratively to the circular in particular .- Matter / Case: under "Circular N °", is a brief reference to what is circular.
-Place, date of issue.
-From: sender indication
Circular-A: An indication of who is sent.
-Body: The contents of the farewell
-phrase-name, surname and title
Example:
Circular letters have the task of communicating news of interest current exposing at the same time , the causes of them. The circulars are usually written in large quantity and in print. With this type of card may advertise the constitution, amendment or dissolution of a company, change of address, the travelers visit, the change in prices , etc. Normally, the circular does not answer, but can have it for reasons of courtesy or wants to start a business operation.
The format can take several forms, one of them is the following
-letterhead: top of the document, which mentions the name of company or institution.
-Circular N °: is placed below the letterhead, indicates the number assigned administratively to the circular in particular .- Matter / Case: under "Circular N °", is a brief reference to what is circular.
-Place, date of issue.
-From: sender indication
Circular-A: An indication of who is sent.
-Body: The contents of the farewell
-phrase-name, surname and title
Example:
CIRCULAR N °: 15
SUBJECT: Tom Peters
Talk SANTIAGO, June 19, 2003
OF: GENERAL MANAGER
A: AREA MANAGERS
Due to the prestigious advisory visit U.S. in our company, I invite you to talk to us in our lounge offer auditorium on June 21, 2003, on the following topics: the "listening", "Listening is not hearing," What is listening? " and "listening = more productivity ." Sincerely
greet you. Pamela A.
General Manager Ritchie
SUBJECT: Tom Peters
Talk SANTIAGO, June 19, 2003
OF: GENERAL MANAGER
A: AREA MANAGERS
Due to the prestigious advisory visit U.S. in our company, I invite you to talk to us in our lounge offer auditorium on June 21, 2003, on the following topics: the "listening", "Listening is not hearing," What is listening? " and "listening = more productivity ." Sincerely
greet you. Pamela A.
General Manager Ritchie
6. Request
The request is a written communication that intends to make an order, in order to achieve in the future, immediate or directed to the activities or entities to achieve something that law gives us.
Introduction: Seeking the road that links the sender to the receiver, through the identification of the person: natural, legal, group or entity that is a front for open communication.
Body: Includes exposure of fact, history or explanation, in which the issuer engages the attention receiver and invites you to share mentally veracity of the statements documents or certificates; depends on the case.
Conclusion: This is the end of the application, with gratitude, typical of the issuer
courtesy of Appreciation should be with the reality of time possible response, that is with a future tense,
because the answer always come in the future. Could be included in this aspect, the final expression "attack," after which it is signed and rubric, a sign of taking responsibility on the statement.
Example:
The request is a written communication that intends to make an order, in order to achieve in the future, immediate or directed to the activities or entities to achieve something that law gives us.
Introduction: Seeking the road that links the sender to the receiver, through the identification of the person: natural, legal, group or entity that is a front for open communication.
Body: Includes exposure of fact, history or explanation, in which the issuer engages the attention receiver and invites you to share mentally veracity of the statements documents or certificates; depends on the case.
Conclusion: This is the end of the application, with gratitude, typical of the issuer
courtesy of Appreciation should be with the reality of time possible response, that is with a future tense,
because the answer always come in the future. Could be included in this aspect, the final expression "attack," after which it is signed and rubric, a sign of taking responsibility on the statement.
Example:
Request Ref: REQUEST BOOK ANTHOLOGY OF LANGUAGE
Santiago June 19, 2003
Pamela Ritchie, student University Mayor, Ruth-29558621 4, single, respectfully states: Because of my
interest in the subject about talking and listening in human communication, I call the book "Anthology of language" by Rafael Echeverria, to your library for better information on mencionado.POR theme thus requested the inclusion of that book in your catalog.
CAREFULLY, Mrs DIRECTOR OF LIBRARIES .
Santiago June 19, 2003
Pamela Ritchie, student University Mayor, Ruth-29558621 4, single, respectfully states: Because of my
interest in the subject about talking and listening in human communication, I call the book "Anthology of language" by Rafael Echeverria, to your library for better information on mencionado.POR theme thus requested the inclusion of that book in your catalog.
CAREFULLY, Mrs DIRECTOR OF LIBRARIES .
How to make your Curriculum Vitae?
Remember ...
The first goal you're looking for when preparing your resume is to get an interview.
Your resume plays a triple role:
1. Introduce yourself to your future employer.
2. Focus attention during the first interview most important aspects of your personality and your academic course work.
3. After the interview, remind your future employer data that best speak to you.
Remember ...
The first goal you're looking for when preparing your resume is to get an interview.
Your resume plays a triple role:
1. Introduce yourself to your future employer.
2. Focus attention during the first interview most important aspects of your personality and your academic course work.
3. After the interview, remind your future employer data that best speak to you.
your resume should highlight the strengths of your biography and complying with the role you play in the company. This means that sometimes need to modify your CV as a function of the job you are applying.
How to structure your CV
1. It should give it a title: "Curriculum Vitae "(name of person), or just" Curriculum Vitae ".
2. Then come the various parties that a resume should always have:
1. Personal: Full name, date and place of birth, marital status, home address, contact phone number, email address, etc.
2. Education: Studies that have performed, giving dates, center and place have been made.
3. Other securities and Seminars: Additional studies to improve your education university college, including the date, the Centre where they were made.
4. Professional Experience: Work experience related to the university or that may be of interest to the company you want to hire you. Do not forget to note the dates, the company where they worked and the functions and tasks performed.
5. Languages: This section mention the languages \u200b\u200byou know and your level. If you obtained a recognized qualification, such as the 'First Certificate' in English, attesting to your knowledge in these areas, indicate this.
6. Computer: out those computer skills that you possess: operating systems, word processors, spreadsheets, databases, graphic design, Internet, etc.
7. Other Interesting Facts: This final section outlines all aspects that have not been included yet, such as driving licenses, military service or availability, etc.
2. Then come the various parties that a resume should always have:
1. Personal: Full name, date and place of birth, marital status, home address, contact phone number, email address, etc.
2. Education: Studies that have performed, giving dates, center and place have been made.
3. Other securities and Seminars: Additional studies to improve your education university college, including the date, the Centre where they were made.
4. Professional Experience: Work experience related to the university or that may be of interest to the company you want to hire you. Do not forget to note the dates, the company where they worked and the functions and tasks performed.
5. Languages: This section mention the languages \u200b\u200byou know and your level. If you obtained a recognized qualification, such as the 'First Certificate' in English, attesting to your knowledge in these areas, indicate this.
6. Computer: out those computer skills that you possess: operating systems, word processors, spreadsheets, databases, graphic design, Internet, etc.
7. Other Interesting Facts: This final section outlines all aspects that have not been included yet, such as driving licenses, military service or availability, etc.
How to submit your Curriculum Vitae
There are three ways to submit a Curriculum Vitae:
1. Chronological
2. Reverse chronological
3. Functional.
There are three ways to submit a Curriculum Vitae:
1. Chronological
2. Reverse chronological
3. Functional.
the chronological resume allows
present information starting from the oldest to the most recent. This format has the advantage of highlighting the evolution followed. Underlines stability and upward mobility in your career. His chronological presentation offers the ideal solution for the next interview.
The reverse chronological resume
less traditional, this presentation will gain more ground every day. Is to start by the most recent data. Has the advantage of highlighting your past experiences that are obviously of interest most likely to hire people.
The functional resume
disseminates information by topic and provides a quick understanding of your background and experience in a particular area. It is a perfect marketing tool because, as not follow a chronological progression, to select the positive and ignore any errors of course, periods of unemployment, frequent job changes ...
specialist selection and recruitment of staff is accustomed to these three styles of resumes, so you should choose the one that most closely matches your profile.
present information starting from the oldest to the most recent. This format has the advantage of highlighting the evolution followed. Underlines stability and upward mobility in your career. His chronological presentation offers the ideal solution for the next interview.
The reverse chronological resume
less traditional, this presentation will gain more ground every day. Is to start by the most recent data. Has the advantage of highlighting your past experiences that are obviously of interest most likely to hire people.
The functional resume
disseminates information by topic and provides a quick understanding of your background and experience in a particular area. It is a perfect marketing tool because, as not follow a chronological progression, to select the positive and ignore any errors of course, periods of unemployment, frequent job changes ...
specialist selection and recruitment of staff is accustomed to these three styles of resumes, so you should choose the one that most closely matches your profile.
CV Example
Remember ...
· Your resume should not exceed two pages.
· You have to take care of the style and avoid spelling errors.
· Before sending it, should be submitted to a critical reading by third parties.
· You have to look after picture: paper quality, content-appropriate characters, airy presentation that facilitates reading ...
• The attached photograph must be recent and passport.
How to make your resume interesting?
Summarize your personal background, suffice it to say your name, address, telephone number, date of birth, marital status and occupation.
Include your picture and forms of income when requested. The photograph should be formal, date and card type
Be brief and precise information that you submit. Remember employers have limited time to read extensive curriculum. Print your resume
graphically appealing, noting names and highlight important history.
Accompany your resume with a cover letter that will enhance your skills, knowledge and achievements for the specific position you are applying.
Mention if you have language skills and highlight this only if you can speak and write perfectly.
Mention if you have computer skills and proficiency.
Indicate if you have expertise to contribute to improved performance of the particular position which postulates. Regarding
courses or seminars, refer only to those made lately.
Highlight your major achievements in their job performance, use action verbs as I planned, organized, implemented, developed, and so on. Order
work experience and information from the companies that have worked, in reverse chronological order.
Remember ...
· Your resume should not exceed two pages.
· You have to take care of the style and avoid spelling errors.
· Before sending it, should be submitted to a critical reading by third parties.
· You have to look after picture: paper quality, content-appropriate characters, airy presentation that facilitates reading ...
• The attached photograph must be recent and passport.
How to make your resume interesting?
Summarize your personal background, suffice it to say your name, address, telephone number, date of birth, marital status and occupation.
Include your picture and forms of income when requested. The photograph should be formal, date and card type
Be brief and precise information that you submit. Remember employers have limited time to read extensive curriculum. Print your resume
graphically appealing, noting names and highlight important history.
Accompany your resume with a cover letter that will enhance your skills, knowledge and achievements for the specific position you are applying.
Mention if you have language skills and highlight this only if you can speak and write perfectly.
Mention if you have computer skills and proficiency.
Indicate if you have expertise to contribute to improved performance of the particular position which postulates. Regarding
courses or seminars, refer only to those made lately.
Highlight your major achievements in their job performance, use action verbs as I planned, organized, implemented, developed, and so on. Order
work experience and information from the companies that have worked, in reverse chronological order.
Check this out and see what's hidden curriculum.
NEW KINDS OF CURRICULUM
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